At the end of your lease term, you can purchase the device and own it outright, or return it to us and upgrade to the latest device. Comes with access to our stepbystep instructions and detailed repair videos. Whistleout compares over 30 carriers cell phone plans so you dont have to. Problem number 1 the phones are on a lease, which means i. You can only replace screens if you pay for the insurance plan. If youre signed up to a 18month sprint lease plan with iphone forever or. They are not allowed to replace broken screens per their terms of service. I love my phone, i still the love the reception quality, fast speeds etc. Apple iphone 8 plus broken sprint 64gb a1897 icl0ud l0cked fmi on screen cracked. If i lease a sprint phone, will the phone be repaired or replaced if. If the sprint store doesnt want to order a replacement, id suggest an apple store. If you have an iphone, you should be able to have it fixed at an apple store or authorized service provider. Sprint complete repair and replacement costs vary across tiers, i.
Everything you need to know about sprint s iphone forever plan the lease offer has the potential to be a meaningful one for the companys bottom line. Cracked screen and repair question on a leased iphone. Program available for iphone 11, iphone 11 pro, and iphone 11 pro max. Sprint sells apple watch, but beware fine print in iphone.
Cov52518 jan19 sprint complete deductible and repair. So i have a sprint lease iphone forever of a iphone 6s plus 128gb since october. Also, phones that are eligible for apple care services sprint complete includes it will pay a different amount. Tradein, turnin, giveback or return sprint device sprint support. How do i trade in, turn in, give back or return my phone or device. For example, iphone xs owners fall into tier 5, iphone xr 256gb owners fall into tier 4. You need to turn in your device to sprint in good condition. If you participated in one of our forever programs, once eligible, you may choose to upgrade to the latest iphone or samsung models with a new lease agreement.
Apple relaxing its iphone tradein rules to accept phones with cracked screens. Replace your broken iphone screen in only 12 hours. We will inspect the condition your leased device when we receive it. Cracked screens on certain devices are generally eligible for repair, as long as the device still powers on and is operational with no additional damage. Newly released models from samsung, apple, lg and htc will be ineligible for cracked screen repair for. Available to qualified customers with a credit check and eligible u. Im at the end of the lease agreement, only having 4 months left and disaster. A lease is different in that sprint owns the device. Cupertino is also planning to roll out screen protector. Cracked my iphone 6 screen, everyone i know that has one has cracked theirs as well. After 12 months of payments, youll be able to upgrade your leased device to a newer model but again, youll need to. I got a loaner iphone 6 from apple on june 30th because my iphone 7 began not being able to connect to any wifi or cell services, i was supposed to get my original phone back in 14 days, but it is not august th and i still have not been contacted about my original phone. Everything you need to know about sprints iphone forever plan. My leased sprint flex phone has minor damage, will i be.
If you are on sprint lease and your phone is damaged, youll need to know some important facts before you turn your phone in. Whether youre out of warranty or your iphone 4 has suffered accidental damage, weve got you covered. I suggest you head over to apple for a screen repair. Sprint complete will cover the costs of repair, however.
For information about sprint s total equipment protection tep program for your device, see the total equipment protection program page. They do walkins and can likely fix it while you wait. How to fix a cracked or broken screen on a sprint or. Sprint sells apple watch, but beware fine print in iphone forever deal sprint announced it will sell the apple watch starting friday, and it also has a good deal on the new iphone 6s. Typically, you must add this service within 30 days of device activation. Sprint has launched an affordable screen repair program for samsung galaxy phones, and it doesnt even matter if youre a subscriber. Apple relaxing its iphone tradein rules to accept phones with. If you would like to upgrade to the latest generation iphone device sooner, simply make the equivalent of 12 monthly payments, and you be automatically eligible to upgrade to the newer model. Other types of repairs are available at sprint repair stores. Sprint will fix anyones cracked samsung galaxy screen for.
If it is an iphone with a crack of less than 1 inch, this is definitely the best plan. If your iphone screen is cracked, see apples iphone screen repair page. Kit includes all parts and tools you need to complete a successful repair. A phone would considered damaged for several reasons, including. Sprints iphone forever program will let you upgrade to. It must be received in good working condition or we will charge you a damaged device fee of up to the total.
Sprint customers just got an easy way to fix their cracked. It must be received in good working condition or we will charge you a damaged device fee of up to the total device value depending on the extent of the damage. I cannot return the phone to sprint like this, correct to get a new iphone when it comes out. If youve lost your sprint cell phone, you can get nextday replacement if you have tep. Sprint has upped its game considerably to capture the hype around the iphone 8 and 8 plus, to the point of offering a sort of free 64gb iphone. For total equipment protection customers with mechanical or electrical breakdown other than cracked screens, your first two repairexchange claims are included at no additional charge. Find out what you can do with your damaged sprint lease on this page. Otherwise, if you turn it in with a cracked screen, youll have to pay the purchase option amount on your lease agreement upon turnin. Alcatel, essential, kyocera, motorola, sonim and zte.
If youre signed up to a 18month sprint lease plan with iphone forever or galaxy forever, youll receive an automatic early upgrade option after your first year. My leased sprint flex phone has minor damage, will i be charged. If im required to pay a capital cost reduction down payment will it be refunded or transferred. My infant drops my phone just right and now i have a cracked screen. You can chose to return the device with the cracked screen and a damage fee will apply. Actually, just got off the phone with sprint repair store. I cracked my iphone screen on the iphone forever plan. If i lease a sprint phone, will the phone be repaired or. Should you care about the iphone forever plan on sprint. There is no limit to the number of cracked screen repairs. But if you do not have sprint complete device protection, then as mentioned, upon returning your device, you will be charged a device damage fee ddf and it can be as much as the device purchase option price.
For customers who enrolled in an iphone lease on the iphone 6s 16 gb or 6s plus 16 gb between 9316 and 91916 and upgrade to the next generation iphone prior to 103116, the capital cost reduction down payment on their first purchase will be refunded 30 days after the upgrade date. Typically, you must add this service within 30 days of. The iphone forever plans is a program that allows you to lease an iphone for 18 months but, after 12 months if there is an new iphone on the market you can upgrade instantly with no charge. The following equipment manufacturers are ineligible for cracked screen repairs. As mentioned, some devices are exempt from this repair.
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